Important: This remote position is open exclusively to candidates based in Peru, Mexico, Guatemala, Honduras, and Costa Rica.

Welcome to 10Pearls!

We believe in harnessing the power of technology for social good through our core values: Innovate, modernize and accelerate. We are currently seeking a Technical Program Manager to join our dynamic team.

As a TPM, you will be responsible for ensuring mission success by owning the development and integration of the company's software features and technologies. These programs will be diverse in nature and require you to be organized and flexible to adapt to changing situations. On one project, you may be working with executives to clarify how each of the programs are meeting our road map goals through the company's core technologies and execution requirements. In another situation, you may be the program leader, crafting a vision for and leading cross functional teams of marketers and various software engineers to transform that vision into a tangible new product/feature. During all this, you must be able to collaborate with both external and internal stakeholders, communicate clear plans to all parties, and lead teams towards success.

Success in this position also hinges on systems/engineering experience, or the ability to learn technical concepts, mainly software related, quickly. Digging into the details to understanding system dependencies, technical risks, and the impact of key architectural decisions with the engineering team is a must. You will be expected to utilize your technical capability in conjunction with your program management skills to deliver the best outcome for us and the customer.

What you’ll do:

Ownership: TPMs are owners; we're looking for those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. Lead the program from start to finish with the product management and engineering teams. Develop the technical path for success, identify engineering needs, and validate the projected product outcome. TPMs are empowered to quickly assume high levels of responsibility and entrust them to actively own their programs and shape their success.
Embed/Engage: Work side-by-side with our cross functional teams to understand their specific mission objectives and represent them as you work to shape execution strategies for products/features that solve smart home security software challenges. We relies on TPMs to understand the lay of the land and bring a perspective that informs the product development process.
Build/Orchestrate: Work with our product management and engineers to build the solution and/or pivot development as needed to meet product/feature requirements. Successfully developing our software products requires collaborating with nearly every internal team: engineering, product, marketing, finance, and many more. You'll be responsible for ensuring each party is engaged, informed and will therefore become well-versed in what it takes to really bring the best of us to our stakeholders.
Plan: Develop, coordinate, and communicate the path to success with both internal and external stake holders. Partner with functional leads to build execution plans, sprint plans, milestones, and many more.
Grow our business through customer success: In addition to the operational and engineering relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our customer success teams, to not only help them solve their immediate problems, but also to foresee future opportunities where our technology can make them more effective. Understanding our value proposition and articulating how we can have an impact on a customer's problem set, from the executive level to the end user, is critical to positioning us for the future.

Qualifications:

Bachelor of Science degree in engineering or related field and a passion for technology
Minimum 8 years of software development and/or consumer electronics experience, in technical program management and/or engineering
Understanding of comprehensive product development execution and structure
Extremely organized and detail-oriented
Excellent communication skills, can communicate with C-suite
Can manage dev teams using scrum, kanban or hybrid
Work in fast paced environment with competing priorities
Manage business stakeholders and engineering teams to deliver MVP

Tools: Smartsheets, Atlassian Jira and Confluence, Miro, Claude, ChatGPT, MS Office

Nice to have:

Experience managing programs in following categories

AI/ML
Partner Platforms
Mobile and Web App development
Camera streaming services
Data and Experimentation for Subscription based SaaS business
Beta Testing

10pearls

Technical Program Manager